Typical Career Paths

There are dozens of career paths to choose from at Amerigroup, because the scope of our business is substantial. If you thrive in a fast-paced environment and would get personal satisfaction from impacting lives in a very meaningful way, Amerigroup can provide limitless professional opportunities.

Please browse a sampling of popular careers paths, or go straight to Search Jobs & Apply for current openings.

Actuarial Services
Administrative Services
Customer Service & Claims
Finance
Health Care Operations & Development
Human Resources
Information Technology
Legal
Nursing Call Center
Healthcare Management Services
Sales & Marketing

Actuarial Services

This is where future and unknown current costs and risks are estimated and communicated to support top management decision-making. Major healthcare trends are identified and costs of future needs of our members are forecast, so we always remain on the cutting edge of health care. Amerigroup actuaries budget medical expenses related to underwriting contracts, perform rate negotiations and contract analyses, calculate best estimates of current unreported liabilities, identify and recommend strategies to improve profitability and review underwriting and acquisition analysis.

Administrative Services

The very face of Amerigroup, our administrators are first-line representatives for the entire organization. They help set the positive tone every day to each new market we enter. Professional, detail-oriented administrators ensure that day-to-day operations run smoothly and accurately and include receptionists, administrative assistants, coordinators, executive assistants and clerical Associates.

Customer Service & Claims

The sense of satisfaction that comes from providing exceptional service to members and providers is what drives the success of this detail-oriented, high-production area of our business. Claims specialists process 55,000 claims daily, oversee 76,000 new enrollments monthly and serve more than 68,000 providers, handling everything from cost containment to appeals. Member and provider support teams also manage credentialing and enrollment operations.

Finance

It requires a unique set of skills to turn statistics into meaningful stories. Amerigroup's extensive financial operations cover accounting, external and internal financial reporting, audits, treasury, taxation, mergers and acquisitions, underwriting, medical finance and operations, clinical informatics, medical economics, forecasting and more.

Health Care Operations & Development

A dedication to delivering "win-win" solutions is the hallmark of these departments. An entrepreneurial, analytical and results-oriented division, it manages the health care process by ensuring the delivery of essential services to members. Our experts meet strategic initiatives for growth and establish a network of health care providers to ensure essential, effective and appropriate care for our members, in addition to providing medical management direction, supporting the lifecycle of various business opportunities and developing and overseeing integrated medical management programs.

Human Resources

Amerigroup management counts on its HR team to provide expertise and leadership in the areas of compensation, benefits, HRIS, recruiting, regulatory compliance, leadership development, employee relations, performance management, organizational effectiveness and more, so that we can maximize the potential of our business and our associates. Amerigroup associates count on our HR team to support them in setting attainable career goals and realizing their full potential through educational and professional opportunities. Working strategically with our associates and business partners, we help to foster a culture that rewards achievement, provides professional growth, celebrates success and promotes diversity.

Information Technology

Our IT leaders utilize top-notch hardware and software technology, which is critical to the organization, and oversee: infrastructure services such as telecommunications and networking; application management and support such as software analysis, design, development, testing and maintenance; knowledge management and security for data administration, warehouse and database administration; and program management including budget management, contract administration and strategic planning.

Legal

It takes keen preventive strategies to secure Amerigroup's market leadership position and to help the organization stay on the cutting edge and out of courtroom conflicts. Our legal experts provide oversight for operations and development opportunities; maintain SEC compliance, corporate governance under Sarbanes-Oxley and regulatory compliance; act as intermediaries with outside counsel with respect to litigation; oversee fraud prevention; and maintain the Corporate Code of Business Conduct and Ethics.

Nursing Call Center

Amerigroup call center nurses are the pulse of our organization, the comforting and knowledgeable voices that members turn to when they have questions or concerns about their health. Our highly skilled nurses use their medical training to counsel patients, provide clinical, management and leadership expertise in the oversight of associates, and plan, implement and coordinate high-quality, cost-effective health care services for members.

Health Care Management Services

This division is responsible for the development, implementation and coordination of a comprehensive health care program to assist Health Care Management Services, Medical Management, Members and Providers in areas of Disease Management, Behavioral Health, Case Management, Nurse Specialties, Clinical Operations and Clinical Quality, resulting in improved health outcomes for members.

Sales & Marketing

From local to national campaigns, these departments meet corporate membership growth and retention goals using targeted marketing plans, product positioning strategies, consumer research and advertising initiatives. By supporting local health plans with programs, processes and progress evaluation, this division ensures maximum productivity within budgets.